Eleven fewer hospitals received a five-star physician communication rating than in May, according to CMS’ Hospital Consumer Assessment of Healthcare Providers and Systems data. CMS shares 10 HCAHPS star ratings based on publicly reported HCAHPS measures. The physician communication star rating combines data from three HCAHPS survey questions and summarizes how well patients feel that […]
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Eleven fewer hospitals received a five-star physician communication rating than in May, according to CMS’ Hospital Consumer Assessment of Healthcare Providers and Systems data.
CMS shares 10 HCAHPS star ratings based on publicly reported HCAHPS measures. The physician communication star rating combines data from three HCAHPS survey questions and summarizes how well patients feel that their physicians explained things clearly, listened carefully to them and treated them with courtesy and respect.
The star rating is based on survey data collected from hospital patients October 2024 through September 2025. The figures are from CMS’ Provider Data Catalog and were released Aug. 13.
In August, 197 hospitals in 41 states received a five-star rating, continuing a general downward trend. In May, 208 hospitals had a five-star rating. In July 2023, 394 hospitals had a five-star rating.
Here are the hospitals that received five-stars for physician communication in August:
Alabama
Evergreen Medical Center
Fayette Medical Center
Lake Martin Community Hospital (Dadeville)
North Baldwin Infirmary (Bay Minette)
Alaska
Bartlett Regional Hospital (Juneau)
Arizona
Mayo Clinic Hospital (Phoenix)
Arkansas
Baptist Health Medical Center-Drew County (Monticello)
Fayetteville AR VA Medical Center
Howard Memorial Hospital (Nashville)
Piggott Community Hospital
California
60th Medical Group (Travis Air Force Base)
Adventist Health Mendocino Coast (Fort Bragg)
Scripps Green Hospital (La Jolla)
Tahoe Forest Hospital (Truckee)
Colorado
Animas Surgical Hospital (Durango)
Grand Junction VA Medical Center
Florida
Orlando VA Medical Center
Georgia
AdventHealth Murray (Chatsworth)
Colquitt Regional Medical Center (Moultrie)
Dwight Eisenhower Army Medical Center (Fort Gordon)
Evans Memorial Hospital (Claxton)
Jefferson Hospital (Louisville)
Martin Army Community Hospital (Fort Benning)
Morgan Medical Center (Madison)
St. Mary’s Good Samaritan Hospital (Greensboro)
Idaho
Boise VA Medical Center
Clearwater Valley Hospital and Clinics (Orofino)
St. Luke’s Elmore Medical Center (Mountain Home)
St. Luke’s McCall
St. Luke’s Wood River Medical Center (Ketchum)
Illinois
Crawford Memorial Hospital (Robinson)
Deaconess Illinois Crossroads (Mount Vernon)
Hammond Henry Hospital (Geneseo)
Memorial Hospital (Carthage)
Midwest Medical Center (Galena)
Indiana
Franciscan Health Orthopedic Hospital Carmel
Greene County General Hospital (Linton)
Iowa
Buena Vista Regional Medical Center (Storm Lake)
Compass Memorial Healthcare (Marengo)
Floyd County Medical Center (Charles City)
Floyd Valley Healthcare (Le Mars)
Lakes Regional Healthcare (Spirit Lake)
Orange City Area Health System
Sioux Center Health
St. Anthony Regional Hospital and Nursing Home (Carroll)
Van Diest Medical Center (Webster City)
Veterans Memorial Hospital (Waukon)
WinnMed (Decorah)
Kansas
Coffeyville Regional Medical Center
Community Memorial Healthcare (Marysville)
Kansas Heart Hospital (Wichita)
Mitchell County Hospital Health Systems (Beloit)
Pratt Regional Medical Center
Republic County Hospital (Belleville)
Rock Regional Hospital (Derby)
Smith County Memorial Hospital (Smith Center)
Kentucky
CHI Saint Joseph Berea
Harrison Memorial Hospital (Cynthiana)
Monroe County Medical Center (Tompkinsville)
Spring View Hospital (Lebanon)
Three Rivers Medical Center (Louisa)
Louisiana
Abbeville General Hospital
Citizens Medical Center (Columbia)
Claiborne Memorial Medical Center (Homer)
Ochsner St. Anne General Hospital (Raceland)
Ochsner St. Martin Hospital (Breaux Bridge)
Our Lady of the Lake Surgical Hospital (Slidell)
Southeast Louisiana Veterans Health Care System (New Orleans)
Maine
Houlton Regional Hospital
MaineHealth Stephens Hospital (Norway)
Mount Desert Island Hospital (Bar Harbor)
Northern Maine Medical Center (Fort Kent)
St. Mary’s Regional Medical Center (Lewiston)
Togus VA Medical Center (Augusta)
York Hospital
Massachusetts
Fairview Hospital (Great Barrington)
North Adams Regional Hospital
Michigan
Chelsea Hospital
Hills and Dales General Hospital (Cass City)
Marlette Regional Hospital
MyMichigan Medical Center Gladwin
OSF St. Francis Hospital and Medical Group (Escanaba)
Saint Mary’s Standish Community Hospital
VA Ann Arbor Healthcare System
Minnesota
Chippewa County Hospital (Montevideo)
Glacial Ridge Hospital (Glenwood)
Mayo Clinic Health System New Prague
Mayo Clinic Health System-Cannon Falls
Mayo Clinic Health System-Waseca
Perham Health
Riverwood Healthcare Center (Aitkin)
St. Joseph’s Area Health Services (Park Rapids)
Mississippi
81st Medical Group (Keesler Air Force Base, Biloxi)
Tishomingo Health Services (Iuka)
Missouri
Cox Barton County Hospital (Lamar)
Cox Monett Hospital
Freeman Neosho Hospital
Hedrick Medical Center (Chillicothe)
Lafayette Regional Health Center (Lexington)
Mercy Hospital Aurora
Mercy Hospital Perry (Perryville)
Montana
Community Hospital of Anaconda
VA Montana Healthcare System (Fort Harrison)
Nebraska
Avera St. Anthony’s Hospital (O’Neill)
Boone County Health Center (Albion)
Community Medical Center (Falls City)
Nebraska Spine Hospital (Omaha)
Phelps Memorial Health Center (Holdrege)
Sidney Regional Medical Center
Thayer County Health Services (Hebron)
New Hampshire
Alice Peck Day Memorial Hospital (Lebanon)
Littleton Regional Healthcare
New York
Adirondack Medical Center-Saranac Lake
Cobleskill Regional Hospital
North Carolina
Asheville-Oteen VA Medical Center
Highlands Cashiers Hospital
Pender Memorial Hospital (Burgaw)
ECU Health Duplin Hospital (Kenansville)
North Dakota
Fargo VA Medical Center
Ohio
88th Medical Group (Wright-Patterson Air Force Base)
Mercy Health-Defiance Hospital
Surgical Hospital at Southwoods (Youngstown)
Oklahoma
Oklahoma Heart Hospital (Oklahoma City)
Summit Medical Center (Edmond)
Oregon
Peace Harbor Medical Center (Florence)
Samaritan Albany General Hospital
Pennsylvania
Advanced Surgical Hospital (Washington)
AHN Emerus Westmoreland (Greensburg)
Conemaugh Miners Medical Center (Hastings)
Geisinger-Bloomsburg Hospital
Lebanon VA Medical Center
Lehigh Valley Hospital-Macungie
Punxsutawney Area Hospital
Titusville Area Hospital
UPMC Wellsboro
South Carolina
Cherokee Medical Center (Gaffney)
McLeod Health Cheraw
McLeod Medical Center-Dillon
South Dakota
VA Black Hills Healthcare System (Fort Meade)
Tennessee
Claiborne Medical Center (Tazewell)
Hardin Medical Center (Savannah)
Macon Community Hospital (Lafayette)
Mountain Home VA Medical Center
Saint Thomas Highlands Hospital (Sparta)
Unity Medical Center (Manchester)
West Tennessee Healthcare Henry County Hospital (Paris)
West Tennessee Healthcare Milan Hospital
Texas
Brooke Army Medical Center (Fort Sam Houston)
Christus Mother Frances Hospital-Jacksonville
Methodist Southlake Medical Center
University of Texas Health Science Center at Tyler
UT Health East Texas Jacksonville Hospital
UT Health East Texas Pittsburg Hospital
William Beaumont Army Medical Center (Fort Bliss, El Paso)
Utah
Intermountain Health Cedar City Hospital
Intermountain Health Heber Valley Hospital (Heber City)
Intermountain Health Sevier Valley Hospital (Richfield)
Park City Hospital
Vermont
North Country Hospital and Health Center (Newport)
White River Junction VA Medical Center
Virginia
Carilion Giles Community Hospital (Pearisburg)
Centra Bedford Memorial Hospital
Fort Belvoir Community Hospital
Lee County Community Hospital (Pennington Gap)
LewisGale Hospital Pulaski
Page Memorial Hospital (Luray)
Riverside Shore Memorial Hospital (Onancock)
Salem VA Medical Center
Washington
Tri-State Memorial Hospital (Clarkston)
West Virginia
Beckley VA Medical Center
Boone Memorial Hospital (Madison)
CAMC Plateau Medical Center (Oak Hill)
Grant Memorial Hospital (Petersburg)
Hampshire Memorial Hospital (Romney)
Jackson General Hospital (Ripley)
Jefferson Medical Center (Ranson)
Potomac Valley Hospital (Keyser)
St. Joseph’s Hospital of Buckhannon
Summersville Regional Medical Center
Valley Health War Memorial Hospital (Berkeley Springs)
Wetzel County Hospital (New Martinsville)
Wisconsin
Columbus Community Hospital
Door County Medical Center (Sturgeon Bay)
Flambeau Hospital (Park Falls)
Froedtert Community Hospital (New Berlin)
Marshfield Medical Center-Minocqua
Mercy Walworth Hospital and Medical Center (Lake Geneva)
Orthopaedic Hospital of Wisconsin (Glendale)
River Falls Area Hospital
Sauk Prairie Hospital (Prairie du Sac)
Southwest Health Center (Platteville)
Stoughton Hospital
Tamarack Health Ashland Medical Center
Tamarack Health Hayward Medical Center
Upland Hills Health (Dodgeville)
Vernon Memorial Hospital (Viroqua)
Westfields Hospital and Clinic (New Richmond)
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